Privacy Policy

Effective Date: 27/04/2026

At Prime Parts, operated by SRI SS AUTOMOBILES, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

a. Personal Information

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information (processed via secure third-party gateways)

b. Technical Data

• IP Address

• Browser Type and Version

• Operating System

• Referral Source

• Time and Date of Visit

• Pages Visited

c. Cookies

We use cookies to enhance your experience, such as remembering your cart contents and login status.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders

• To provide customer support

• To communicate promotions, offers, or updates (only with your consent)

• To improve website functionality and user experience

• To prevent fraud and secure our platform

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Service Providers (payment gateways, shipping partners)

• Marketing Tools (with consent, e.g., newsletters via Mailchimp)

• Legal Authorities, if required by law or to protect our rights

4. Payment Security

We use trusted third-party payment processors (e.g., Razorpay, Paytm, etc.) and do not store your full card or banking details on our servers.

5. Data Retention

We retain your data as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Your Rights

You have the right to:

• Access or correct your personal data

• Request deletion of your account

• Withdraw consent for marketing emails

• Contact us for any privacy concerns

7. Third-Party Links

Our site may contain links to external sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

 Email: support@primeparts.in
 Phone: +91 9398704626
 Website: https://primeparts.in